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We are serious about Customer Care
CONFIDENTIALITY. We guarantee your rights to confidentiality.
All personal information submitted remains private and confidential.
For any feedback, complaints, comments and suggestions
please choose one of the following options and we will respond.
HEAD OF CUSTOMER CARE DEPARTMENT
Our client reviews
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Marie Stopes easy 4 steps complaints process
The info graphic below outlines the 4 steps to a successful and speedy complaint resolution.
Your complaints, comments and suggestions are extremely valid and important to us. We will make sure your complaints and comments are directed to the appropriate team, and reviewed as part of our commitment to continually improving our services. We monitor and audit all responses, and produce an annual report. All feedback will be anonymous.