Welcome To Our Customer Care Department
We are serious about Customer Care
CONFIDENTIALITY.
We guarantee your rights to confidentiality.
All personal information submitted remains private and confidential.
For any feedback, complaints, comments and suggestions
please choose one of the following options and we will respond.
Happily Resolved
Our client reviews
“I’m so happy with Marie Stopes. It’s my first time coming here and I will make sure that all my friends and family (if they get a problem like mine) come here to solve their problems. It’s safe and clean!”
Thank you for this site it really works. I submitted my complaint, they contacted me. They wanted to resolve my complaint. I got my problem SOLVED!!! *
We’d love to read your review – Share your positive experiences with others.
Marie Stopes easy 4 steps complaints process
The infographic below outlines the 4 steps to a successful and speedy complaint resolution.
Your complaints, comments and suggestions are extremely valid and important to us. We will make sure your complaints and comments are directed to the appropriate team, and reviewed as part of our commitment to continually improving our services. We monitor and audit all responses, and produce an annual report. All feedback will be anonymous.